Compare Myra and Alterra.ai - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Myra or Alterra.ai?

Alterra.ai is more expensive to implement (TCO) than Myra, and Myra is rated higher (81/100) than Alterra.ai (70/100). Alterra.ai offers users more features (8) than Myra (1).

Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Myra Vs. Alterra.ai

Myra: Myra uses deep learning and robotic process automation to create a stickier and frictionless customer experience.

Alterra.ai: AI that instantly answers questions about your company and products.

Who is more expensive? Myra or Alterra.ai?

The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Myra and Alterra.ai.

Myra accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Myra is rated 4, which is lower than the average cost of AI: Customer Support software. Alterra.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Myra is rated 4, which is lower than the average cost of AI: Customer Support software.

Bottom line: Myra cost is around the same cost of Alterra.ai.

Which software includes more/better features?

We've compared Myra Vs. Alterra.ai based on some of the most important and required AI: Customer Support features.

Myra: Customer Experience Management.

Alterra.ai: Chat, Customer Database, Customer Service, Customer Service, Customer Relationship Management.

Target customer size

Myra's typical customers include: Small, medium and large size businesses, and Alterra.ai's target customer size include: Small, medium and large size businesses.