Shlomi Lavi /
Jan 31, 2022
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Bottom Line: Which is Better - Sundown or Myra?
Myra is more expensive to implement (TCO) than Sundown, and Sundown is rated higher (82/100) than Myra (81/100). Sundown offers users more features (2) than Myra (1). There is a clear winner in this case and it is Sundown!
Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sundown.ai Vs. Myra
Sundown.ai: CHLOE IS AN AI AUTOMATION LAYER BUILT ON NLP, MACHINE LEARNING, AND GRAPH ALGORITHMS
Myra: Myra uses deep learning and robotic process automation to create a stickier and frictionless customer experience.
Who is more expensive? Sundown or Myra?
The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sundown and Myra.
Sundown price starts at $50 per month , On a scale between 1 to 10 Sundown is rated 4, which is lower than the average cost of AI: Customer Support software. Myra accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sundown is rated 4, which is lower than the average cost of AI: Customer Support software.
Bottom line: Sundown cost is around the same cost of Myra.
Which software includes more/better features?
We've compared Sundown Vs. Myra based on some of the most important and required AI: Customer Support features.
Sundown: Customer Service, Knowledge Base.
Myra: Customer Experience Management.
Target customer size
Sundown's typical customers include: Small, medium and large size businesses, and Myra's target customer size include: Small, medium and large size businesses.