Compare Smith and Myra - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Smith or Myra?

Myra is more expensive to implement (TCO) than Smith, and Smith is rated higher (88/100) than Myra (81/100). Smith offers users more features (7) than Myra (1). There is a clear winner in this case and it is Smith!

Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Smith.ai Vs. Myra

Smith.ai: Learn how Smith.ai can help your business. We will address your questions about Smith.ai phone receptionists, live chat, or both.

Myra: Myra uses deep learning and robotic process automation to create a stickier and frictionless customer experience.

Who is more expensive? Smith or Myra?

The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smith and Myra.

Smith price starts at $210 per month , On a scale between 1 to 10 Smith is rated 4, which is lower than the average cost of AI: Customer Support software. Myra accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smith is rated 4, which is lower than the average cost of AI: Customer Support software.

Bottom line: Smith cost is around the same cost of Myra.

Which software includes more/better features?

We've compared Smith Vs. Myra based on some of the most important and required AI: Customer Support features.

Smith: Chat, Dashboard, Knowledge Base, Social Media, Workflow Rules & Management, eCommerce, Scheduling.

Myra: Customer Experience Management.

Target customer size

Smith's typical customers include: Small, medium and large size businesses, and Myra's target customer size include: Small, medium and large size businesses.