Compare Nectar Desk and Noda Contact Center - Jun 2022

Shlomi LaviShlomi Lavi / Jun 14, 2022

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Bottom Line: Which is Better - Nectar Desk or Noda Contact Center?

Noda Contact Center is more expensive to implement (TCO) than Nectar Desk, and Noda Contact Center is rated higher (84/100) than Nectar Desk (76/100). Noda Contact Center offers users more features (6) than Nectar Desk (0). There is a clear winner in this case and it is Noda Contact Center!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nectar Desk Inc. Vs. Noda Interaction Platforms

Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

Who is more expensive? Nectar Desk or Noda Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nectar Desk and Noda Contact Center.

Nectar Desk price starts at $50 per month , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software. Noda Contact Center price Has a free version , When comparing Noda Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Nectar Desk cost is around the same cost of Noda Contact Center.

Which software includes more/better features?

We've compared Nectar Desk Vs. Noda Contact Center based on some of the most important and required Call Center features.

Nectar Desk: We are still working to collect the list of features for Nectar Desk.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

Target customer size

Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management. and Noda Contact Center's target customer size include: Medium and large size businesses.

Nectar Desk

ITQlick rating
(5/5)

starts at $50 per month

The Nectar Desk is a cloud-based call center software offering users with the appropriate solution for call center needs such as interactive voice response/IVR, call recording, agent analytics and call transfer...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

Noda Contact Center

ITQlick rating
(5/5)

Has a free version

Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

Compare specifications

Compare features

Nectar Desk: 0 Features

We are working to collect the list of features

Noda Contact Center: 6 Features

Chat
Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nectar D...
ITQlick rating
5/5
Score
76/100
Pricing
2/10
License pricing
$50 per month
Functionality
7
Compare
Noda Con...
ITQlick rating
5/5
Score
84/100
Pricing
2/10
License pricing
Has a free version
Functionality
16
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.