Shlomi Lavi /
Jun 14, 2022
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Bottom Line: Which is Better - Nectar Desk or Noda Contact Center?
Noda Contact Center is more expensive to implement (TCO) than Nectar Desk, and Noda Contact Center is rated higher (84/100) than Nectar Desk (76/100). Noda Contact Center offers users more features (6) than Nectar Desk (0). There is a clear winner in this case and it is Noda Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nectar Desk Inc. Vs. Noda Interaction Platforms
Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.
Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.
Who is more expensive? Nectar Desk or Noda Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nectar Desk and Noda Contact Center.
Nectar Desk price starts at $50 per month , On a scale between 1 to 10 Nectar Desk is rated 2, which is much lower than the average cost of Call Center software. Noda Contact Center price Has a free version , When comparing Noda Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Nectar Desk cost is around the same cost of Noda Contact Center.
Which software includes more/better features?
We've compared Nectar Desk Vs. Noda Contact Center based on some of the most important and required Call Center features.
Nectar Desk: We are still working to collect the list of features for Nectar Desk.
Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.
Target customer size
Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management. and Noda Contact Center's target customer size include: Medium and large size businesses.