Compare NeonCRM and Capsule CRM - Apr 2022

Shlomi LaviShlomi Lavi / Apr 25, 2022

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Bottom Line: Which is Better - NeonCRM or Capsule CRM?

NeonCRM is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than NeonCRM (85/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NEONCRM BY Z2 SYSTEMS, INC. Vs. Cloudwork

NEONCRM BY Z2 SYSTEMS, INC.: Our own mission at Z2 Systems is to provide our clients with the most connected and powerful CRM system available to nonprofits. When choosing how your organization will cultivate and grow its mission, you’ll need something that is a worthy investment of your time, talent, and treasure. NEON will provide your organization with the tools right for...

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Who is more expensive? NeonCRM or Capsule CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NeonCRM and Capsule CRM.

NeonCRM price starts at $99 per month , On a scale between 1 to 10 NeonCRM by Z2 Systems, Inc- is rated 4, which is lower than the average cost of CRM software. Capsule CRM price starts at $18 per user/month , When comparing Capsule CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: NeonCRM is more expensive than Capsule CRM.

Which software includes more/better features?

We've compared NeonCRM Vs. Capsule CRM based on some of the most important and required CRM features.

NeonCRM: Data Import/Export, Basic Reports, Online Customer Support.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software mainly come from small and medium business enterprises. Customers of the software mainly include small and medium businesses from different industrial backgrounds.

NeonCRM

ITQlick rating
(4.4/5)

starts at $99 per month

NeonCRM is a customer relationship management solution for small and medium businesses. Its capabilities include marketing automation, collaboration, analytics, and others. The software was developed and...

Categories: Customer Relationship Management, Social CRM, Association Management, Donation Management.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty, Help Desk.

Compare specifications

NeonCRM Specifications

ITQlick Score: 85/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: CRM -> NeonCRM review
Company: NEONCRM BY Z2 SYSTEMS, INC.
Pricing: starts at $99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: NeonCRM review, NeonCRM pricing, NeonCRM alternatives

Compare features

NeonCRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
NeonCRM
ITQlick rating
4.4/5
Score
85/100
Pricing
4.8/10
License pricing
$99 per month
Functionality
10
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.