Shlomi Lavi /
Dec 26, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - nextiva app or PrimoDialler?
nextiva app is more expensive to implement (TCO) than PrimoDialler, and nextiva app is rated higher (99/100) than PrimoDialler (70/100). nextiva app offers users more features (16) than PrimoDialler (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Primo Dialler
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Primo Dialler: We do not believe in ordinary. We like to go that little bit extra and design our solutions to be innovative and groundbreaking. The customer is at the forefront of everything we do and when we design a solution for you, we make sure that it meets precisely with your objectives and that it delivers on every level.
Who is more expensive? nextiva app or PrimoDialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and PrimoDialler.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. PrimoDialler price starts at $35 per month , When comparing PrimoDialler to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: nextiva app cost is around the same cost of PrimoDialler.
Which software includes more/better features?
We've compared nextiva app Vs. PrimoDialler based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
PrimoDialler: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and PrimoDialler's target customer size include: SMBs.