Nimsoft Service Desk is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Nimsoft Service Desk received a rating of 3.9 from ITQlick team. The sof...
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Nimsoft Service Desk is more expensive to implement (TCO) than ServiceNow, and ServiceNow is rated higher (78/100) than Nimsoft Service Desk (74/100). ServiceNow offers users more features (18) than Nimsoft Service Desk (3). There is a clear winner in this case and it is ServiceNow!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...
Servicenow: ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processe...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimsoft Service Desk and ServiceNow.
Nimsoft Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nimsoft Service Desk is rated 4, which is lower than the average cost of Customer Service software. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Nimsoft Service Desk cost is around the same cost of ServiceNow.
We've compared Nimsoft Service Desk Vs. ServiceNow based on some of the most important and required Customer Service features.
Nimsoft Service Desk: Data Import/Export, Basic Reports, Online Customer Support.
ServiceNow: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Nimsoft Service Desk's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include businesses of all sizes and a variety of types.
Nimsoft Service Desk is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Nimsoft Service Desk received a rating of 3.9 from ITQlick team. The sof...
Compare Pricingstarts at $100 per user/month + standard ITSM package
ServiceNow is a Help Desk and CRM software created for small to large companies. Its key features include Marketing Automation, Knowledge Management, Customer Support, Audit Management, Self-Service Portal, Cus...
PriceDemoITQlick Score: | 74/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Nimsoft Service Desk review |
Company: | CA Technologies |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Nimsoft Service Desk review, Nimsoft Service Desk pricing, Nimsoft Service Desk alternatives |
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> ServiceNow review |
Company: | Servicenow |
Pricing: | starts at $100 per user/month + standard ITSM package |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | ServiceNow review, ServiceNow pricing, ServiceNow alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.