Compare Nutshell and GoToAssist - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nutshell or GoToAssist?

GoToAssist is more expensive to implement (TCO) than Nutshell, and Nutshell is rated higher (96/100) than GoToAssist (84/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nutshell Vs. Citrix Systems, Inc.

Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? Nutshell or GoToAssist?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nutshell and GoToAssist.

Nutshell price starts at $19 per user/month , On a scale between 1 to 10 Nutshell is rated 2, which is much lower than the average cost of CRM software. GoToAssist price starts at $69 per agent/month , When comparing GoToAssist to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: GoToAssist is more expensive than Nutshell.

Which software includes more/better features?

We've compared Nutshell Vs. GoToAssist based on some of the most important and required CRM features.

Nutshell: We are still working to collect the list of features for Nutshell.

GoToAssist: We are still working to collect the list of features for GoToAssist.

Target customer size

Customers of the software include organizations of all sizes and a variety of types. The software is equipped enough to meet the needs of all business sizes and a variety of types.