Nutshell Vs SugarCRM (Jul 2020)
Shlomi Lavi / Jul 21, 2020
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Bottom Line: Which is Better - Nutshell or SugarCRM?
SugarCRM is more expensive to implement (TCO) than Nutshell, Nutshell is rated higher (96/100) than SugarCRM (90/100). SugarCRM offers more features (21) to their users than Nutshell (0).
Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Nutshell compares with SugarCRM ?
Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Who's more expensive? Nutshell or SugarCRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Nutshell and SugarCRM.
Nutshell price starts at $19 per user/month , on a scale between 1 to 10 Nutshell is rated 2, which is much lower than the average cost of CRM software. SugarCRM price starts at $52 per user/month , when comparing SugarCRM to their competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line:SugarCRM is more expensive than Nutshell.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Nutshell Vs. SugarCRM based on some of the most important and required CRM features. Nutshell: We are still working to collect the list of features for Nutshell. SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Customers of the software include organizations of all sizes and a variety of types. SugarCRM is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, SugarCRM Enterprise offers flexible features that can be tailored to your needs.
Compare specifications
Nutshell Specifications
| ITQlick Score: | 96/100 |
|---|---|
| ITQlick Rating: | (4.2/5) |
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Nutshell |
| Company: | Nutshell |
| Pricing: | starts at $19 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | Nutshell review, Nutshell pricing, Nutshell alternatives |
SugarCRM Specifications
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: | (4/5) |
| Pricing: | 4/10 - average cost |
| Category: | CRM -> SugarCRM |
| Company: | SugarCRM |
| Pricing: | starts at $52 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | SugarCRM review, SugarCRM pricing, SugarCRM alternatives |
Compare features
Nutshell: 0 Features
SugarCRM: 21 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.