Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - Odoo CRM or Salesforce CRM?
Odoo CRM is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Odoo CRM (80/100). Salesforce CRM offers users more features (21) than Odoo CRM (9). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Odoo Vs. Salesforce.com
Odoo: Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network. The community is comprised of more than 1,500 active member...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Odoo CRM or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Odoo CRM and Salesforce.
Odoo CRM price starts at $8 per user/month , On a scale between 1 to 10 Odoo CRM is rated 4, which is lower than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Odoo CRM is more expensive than Salesforce.
Which software includes more/better features?
We've compared Odoo CRM Vs. Salesforce CRM based on some of the most important and required CRM features.
Odoo CRM: Mobile Access, Task Management, Inventory Management, Time and Expense Tracking, Billing & Invoicing, CRM, Email Marketing, Employee Management.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
The software is a useful solution for businesses of all sizes and a wide range of types. Salesforce is optimal for people as well as companies.