Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or Odoo CRM?
Odoo CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Odoo CRM (80/100). Zoho CRM offers users more features (16) than Odoo CRM (9). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Odoo
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Odoo: Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network. The community is comprised of more than 1,500 active member...
Who is more expensive? Zoho CRM or Odoo CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Odoo CRM.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Odoo CRM price starts at $8 per user/month , When comparing Odoo CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Odoo CRM is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. Odoo CRM based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Odoo CRM: Mobile Access, Task Management, Inventory Management, Time and Expense Tracking, Billing & Invoicing.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. The software is a useful solution for businesses of all sizes and a wide range of types.