Online Accident Reporting System (OARS) is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Online Accident Reporting System (OARS) received a rating of...
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Online Accident Reporting is more expensive to implement (TCO) than Zendesk, and Zendesk is rated higher (92/100) than Online Accident Reporting (58/100). Zendesk offers users more features (23) than Online Accident Reporting (3). There is a clear winner in this case and it is Zendesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SIVCO: SIVCO is a leading professional software consulting company specializing in applying Web-enablement, e-Business and Business Intelligence Solutions to manage, leverage and integrate corporate information and data-flow. From product selection, to system analysis and architectural design, to implementation and integration, to continued support and mo...
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Online Accident Reporting and Zendesk.
Online Accident Reporting accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Online Accident Reporting System (OARS) is rated 4, which is lower than the average cost of Help Desk software. Zendesk price starts at $49 per agent/month , When comparing Zendesk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Online Accident Reporting is more expensive than Zendesk.
We've compared Online Accident Reporting Vs. Zendesk based on some of the most important and required Help Desk features.
Online Accident Reporting: Data Import/Export, Basic Reports, Online Customer Support.
Zendesk: Customer Survey, Email Integration, Knowledge Base/FAQ, Multi-Site Support, Rules/Workflows.
Online Accident Reporting's typical customers include: Small, medium and large size businesses, Zendesk is the tool for any company, big or small, that has to deal with a certain number of customers on daily basis and needs an evolving platform to facilitate this process.
Online Accident Reporting System (OARS) is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Online Accident Reporting System (OARS) received a rating of...
Compare PricingITQlick Score: | 58/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Online Accident Reporting review |
Company: | SIVCO |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Online Accident Reporting review, Online Accident Reporting pricing, Online Accident Reporting alternatives |
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Zendesk review |
Company: | Zendesk |
Pricing: | starts at $49 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk review, Zendesk pricing, Zendesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.