Compare Ooma and Talkdesk - May 2022
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Bottom Line: Which is Better - Ooma or Talkdesk?
Ooma is more expensive to implement (TCO) than Talkdesk, and Talkdesk is rated higher (88/100) than Ooma (84/100). Ooma offers users more features (5) than Talkdesk (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ooma, Inc. Vs. Talkdesk
Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Who is more expensive? Ooma or Talkdesk?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ooma and Talkdesk.
Ooma price starts at $9.99 per month , On a scale between 1 to 10 Ooma is rated 4, which is lower than the average cost of VoIP software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Ooma cost is around the same cost of Talkdesk.
Which software includes more/better features?
We've compared Ooma Vs. Talkdesk based on some of the most important and required VoIP features.
Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Target customer size
The software has specifically been designed for the needs of small and medium sized businesses. and Talkdesk's target customer size include: SMBs.
Talkdesk
starts at $75 per user/month
Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...
Compare PricingCompare specifications
Ooma Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> Ooma review |
Company: | Ooma, Inc. |
Pricing: | starts at $9.99 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | Ooma review, Ooma pricing, Ooma alternatives |
Talkdesk Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> Talkdesk review |
Company: | Talkdesk |
Pricing: | starts at $75 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Talkdesk review, Talkdesk pricing, Talkdesk alternatives |
Compare features
Ooma: 5 Features
Talkdesk: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.