Shlomi Lavi / May 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Ooma is more expensive to implement (TCO) than Talkdesk, and Talkdesk is rated higher (88/100) than Ooma (84/100). Ooma offers users more features (5) than Talkdesk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Ooma.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Ooma price starts at $9.99 per month , When comparing Ooma to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Talkdesk cost is around the same cost of Ooma.
We've compared Talkdesk Vs. Ooma based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.
Talkdesk's typical customers include: SMBs, The software has specifically been designed for the needs of small and medium sized businesses.
starts at $75 per user/month
Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...
Compare Pricing| ITQlick Score: | 88/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> Talkdesk review |
| Company: | Talkdesk |
| Pricing: | starts at $75 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | Talkdesk review, Talkdesk pricing, Talkdesk alternatives |
| ITQlick Score: | 84/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | VoIP -> Ooma review |
| Company: | Ooma, Inc. |
| Pricing: | starts at $9.99 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Ooma review, Ooma pricing, Ooma alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.