Shlomi Lavi / Mar 28, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Oracle Service Cloud is more expensive to implement (TCO) than ProBusinessTools, and Oracle Service Cloud is rated higher (77/100) than ProBusinessTools (75/100). Both tools offer the same amount of features.
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...
Prosite Business Solutions: We offer specialized services to help make your business run as smoothly and professionally as possible. Our experts will help your business grow to its fullest potential by providing you quality hosting, IT support, call center solutions and custom development. Give us a call today to find out how Prosite Business Solutions can put professional ba...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and ProBusinessTools.
Oracle Service Cloud price starts at $90 per license , On a scale between 1 to 10 Oracle Service Cloud is rated 8, which is higher than the average cost of Customer Service software. ProBusinessTools price starts at $45 per user/month , When comparing ProBusinessTools to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: Oracle Service Cloud is more expensive than ProBusinessTools.
We've compared Oracle Service Cloud Vs. ProBusinessTools based on some of the most important and required Customer Service features.
Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.
ProBusinessTools: Call Center Management, Contact Management, Customer Service, Maintenance Scheduling.
Customers of the software include small and medium businesses as well as large enterprises. ProBusinessTools is great for companies of all sizes starting from Fortune 500 companies to national brand retailers.
starts at $90 per license
Oracle Service Cloud is a web based customer relationship management solution for businesses of all sizes. It offers such services as knowledge management, policy administration, field service management, and o...
Compare Pricingstarts at $45 per user/month
ProBusinessTools is a cloud-based service management software designed to streamline business processes and to help companies perform excellent customer service. The software can help companies to secure a comp...
PriceDemo| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Customer Service -> Oracle Service Cloud review |
| Company: | Oracle |
| Pricing: | starts at $90 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Oracle Service Cloud review, Oracle Service Cloud pricing, Oracle Service Cloud alternatives |
| ITQlick Score: | 75/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> ProBusinessTools review |
| Company: | Prosite Business Solutions |
| Pricing: | starts at $45 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | ProBusinessTools review, ProBusinessTools pricing, ProBusinessTools alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.