Compare Osticket and Cherwell Service - Feb 2022
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Bottom Line: Which is Better - Osticket or Cherwell Service?
Cherwell Service is more expensive to implement (TCO) than Osticket, and Cherwell Service is rated with the same score (77/100) as Osticket (77/100). Osticket offers users more features (3) than Cherwell Service (0). There is a clear winner in this case and it is Osticket!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Audiense Vs.
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
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Who is more expensive? Osticket or Cherwell Service Management?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Osticket and Cherwell Service Management.
Osticket price starts at $9 per agent/month , On a scale between 1 to 10 Osticket is rated 2, which is much lower than the average cost of Help Desk software. Cherwell Service Management price starts at $189 per month , When comparing Cherwell Service Management to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Cherwell Service Management is more expensive than Osticket.
Which software includes more/better features?
We've compared Osticket Vs. Cherwell Service based on some of the most important and required Help Desk features.
Osticket: Data Import/Export, Basic Reports, Online Customer Support.
Cherwell Service Management: We are still working to collect the list of features for Cherwell Service Management.
Target customer size
Customers of the software mainly include small and medium businesses. and Cherwell Service Management's target customer size include: Small, medium and large size businesses.
Cherwell Service
starts at $189 per month
Cherwell Service Management is a cloud-based IT asset & service management, HR Service, project, facilities and security solution designed to offer teams in organizations the ability to automate, implement, and...
PriceDemoCompare specifications
Osticket Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Osticket review |
Company: | Audiense |
Pricing: | starts at $9 per agent/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Osticket review, Osticket pricing, Osticket alternatives |
Cherwell Service Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> Cherwell Service review |
Company: | |
Pricing: | starts at $189 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Cherwell Service review, Cherwell Service pricing, Cherwell Service alternatives |
Compare features
Osticket: 3 Features
Cherwell Service Management: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.