Shlomi Lavi /
Dec 13, 2022
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Bottom Line: Which is Better - Parakeet or Call Box?
Call Box is more expensive to implement (TCO) than Parakeet, and Parakeet is rated higher (84/100) than Call Box (77/100). Parakeet offers users more features (5) than Call Box (0). There is a clear winner in this case and it is Parakeet!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parakeet Communications Vs. Call Box
Parakeet Communications: Get started with a phone system designed from the ground up for modern teams, running across all of your existing devices, and seamlessly integrated with your favorite apps.
Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...
Who is more expensive? Parakeet or Call Box?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Parakeet and Call Box.
Parakeet price starts at $15 per user/month , On a scale between 1 to 10 Parakeet is rated 2, which is much lower than the average cost of Call Center software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Parakeet is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Call Box is more expensive than Parakeet.
Which software includes more/better features?
We've compared Parakeet Vs. Call Box based on some of the most important and required Call Center features.
Parakeet: ACD (Automatic Call Distribution), Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
Call Box: We are still working to collect the list of features for Call Box.
Target customer size
Parakeet's typical customers include: Small, medium and large size businesses, and Call Box's target customer size include: Start up, Small business, Medium business, Large business.