Compare Pega CRM and Callcap - Jun 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Pega CRM or Callcap?
Pega CRM is more expensive to implement (TCO) than Callcap, and Callcap is rated higher (83/100) than Pega CRM (68/100). Pega CRM offers users more features (3) than Callcap (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pegasystems Vs. Callcap
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? Pega CRM or Callcap?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and Callcap.
Pega CRM price starts at $90 per feature , On a scale between 1 to 10 Pega CRM is rated 10, which is much higher than the average cost of CRM software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Pega CRM is more expensive than Callcap.
Which software includes more/better features?
We've compared Pega CRM Vs. Callcap based on some of the most important and required CRM features.
Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution. and Callcap's target customer size include: Small, medium and large size businesses.
Callcap
starts at $29 per month
Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.
Compare PricingCompare specifications
Pega CRM Specifications
ITQlick Score: | 68/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 10/10 - high cost |
Category: | CRM -> Pega CRM review |
Company: | Pegasystems |
Pricing: | starts at $90 per feature |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Pega CRM review, Pega CRM pricing, Pega CRM alternatives |
Callcap Specifications
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Call Tracking -> Callcap review |
Company: | Callcap |
Pricing: | starts at $29 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Callcap review, Callcap pricing, Callcap alternatives |
Compare features
Pega CRM: 3 Features
Callcap: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.