Compare PENTA Service and ServiceTrade - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - PENTA Service or ServiceTrade?

PENTA Service is more expensive to implement (TCO) than ServiceTrade, and ServiceTrade is rated higher (90/100) than PENTA Service (84/100). ServiceTrade offers users more features (6) than PENTA Service (5). There is a clear winner in this case and it is ServiceTrade!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Penta Technologies Vs. ServiceTrade

Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Who is more expensive? PENTA Service or ServiceTrade?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PENTA Service and ServiceTrade.

PENTA Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 PENTA Service Management is rated 8, which is higher than the average cost of Field Service software. ServiceTrade price starts at $79 per technician/month , When comparing ServiceTrade to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: PENTA Service is more expensive than ServiceTrade.

Which software includes more/better features?

We've compared PENTA Service Vs. ServiceTrade based on some of the most important and required Field Service features.

PENTA Service: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for businesses of all sizes and a variety of types.