ServiceTrade Review

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Last updated: Sep 02, 2019

ServiceTrade Review

ITQlick rating
(4.7/5)

Starting from $59 per user/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

  • Categories (4/15):

    • Billing & Invoicing
    • Digital Signature
    • Customer Service
    • Field Service

Shlomi Lavi / updated: Sep 02, 2019

What is ServiceTrade?

ServiceTrade is a web based field service management solution for businesses of all sizes. It offers such services as billing and invoicing, work order management, project management, and others. The software was designed and launched by ServiceTrade headquartered in North Carolina, United States.

Average Rating -

The rating of ServiceTrade is 4.7 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for businesses of all sizes and a variety of types. It is a useful product for commercial contractors in fire protection, pressure washing, air duct cleaning, kitchen equipment management, and other domains. Some notable clients of the software include Blue Hat Mechanical, Southern Outdoor Restoration, and others.

Features

The software offers automatic dispatching and drag and drop scheduling in addition to scheduling by customer proximity and priority. It also offers GPS tracking, interactive map, and recurring scheduling. For effective work order management, it offers job history, time tracking, image management, and file uploading.

ServiceTrade offers resource management services of inventory tracking, mobile device management, and products and parts catalog. Other important capabilities include custom reporting, task management, contact management, appointment management, pricing configuration, quoting and estimating, invoice creation, payment management, and others.

Competitors & Alternatives

Popular Alternatives to ServiceTrade: Workiz, Service Fusion, FieldEdge, HouseCall Pro, Viamente Route Planner, Total Dispatch, Job Tracker Professional, RazorSync, E-Works Manager, e-automate.

ServiceTrade Pricing Information

The cost of license starting from $59 per user/month. The Field Service experts at ITQlick has reviewed ServiceTrade pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching ServiceTrade in action

ServiceTrade Categories

Billing & Invoicing
Digital Signature
Customer Service
Field Service
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
HVAC GPS Tracking
Pest Control
Work Order Management
Appointment Scheduling

Specifications

Company:
Address: Durham, North Carolina 27703, United States
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

ServiceTrade Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service

ServiceTrade Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ServiceTrade
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$59 per user/month
Hosting
On premise and Cloud
Functionality score
21
Fit small business
Fit medium business
Fit large business
Software review
Workiz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$65 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
FieldEdge
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$99 per user/month
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review