Compare Pipeline Pilot and ConceptWave Rapid CRM - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pipeline Pilot or ConceptWave Rapid CRM?

Pipeline Pilot is more expensive to implement (TCO) than ConceptWave Rapid CRM, and Pipeline Pilot is rated higher (87/100) than ConceptWave Rapid CRM (62/100). Both tools offer the same amount of features.

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Accelrys Vs. conceptwave

Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.

conceptwave: ConceptWave is a leading provider of customer, product, and order lifecycle management solutions that enable communications service providers to rapidly introduce new market offers and to empower superior customer experience. Our unique offer is to provide an end-to-end catalog-driven suite of order fulfillment automation software with ConceptWave...

Who is more expensive? Pipeline Pilot or ConceptWave Rapid CRM?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipeline Pilot and ConceptWave Rapid CRM.

Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipeline Pilot is rated 4, which is lower than the average cost of Customer Service software. ConceptWave Rapid CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipeline Pilot is rated 4, which is lower than the average cost of Customer Service software.

Bottom line: Pipeline Pilot is more expensive than ConceptWave Rapid CRM.

Which software includes more/better features?

We've compared Pipeline Pilot Vs. ConceptWave Rapid CRM based on some of the most important and required Customer Service features.

Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.

ConceptWave Rapid CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Pipeline Pilot's typical customers include: Small business, Medium business, Private use, and ConceptWave Rapid CRM's target customer size include: Start up, Small business, Medium business, Large business.