Shlomi Lavi / Mar 31, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.
Customer Thermometer is more expensive to implement (TCO) than Pipeline Pilot, Customer Thermometer is rated higher (97/100) than Pipeline Pilot (87/100). Customer Thermometer offers more features (7) to their users than Pipeline Pilot (3).
Looking for the right Customer Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...
Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Customer Thermometer and Pipeline Pilot.
Customer Thermometer price starts at $29 per month , on a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software.
Bottom line: Customer Thermometer cost is around the same cost of Pipeline Pilot.
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Customer Thermometer Vs. Pipeline Pilot based on some of the most important and required Customer Service features. Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey. Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer is ideal for different companies, big or small. and Pipeline Pilot's target customer size include: Small business, Medium business, Private use.
starts at $29 per month
Customer Thermometer software is an on-premise cloud-hosted Customer Support solution that helps its users to receive real-time and actionable feedback from every email they send. The platform is a business app...
Compare Pricing
Pipeline Pilot is a cloud-based data analytics and simulation software that is specifically designed for scientists and scientific research. The software is used to automate the processes of analyzing and repor...
Compare Pricing| ITQlick Score: | 97/100 |
|---|---|
| ITQlick Rating: | (4.8/5) |
| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Customer Thermometer |
| Company: | Customer Thermometer |
| Pricing: | starts at $29 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Customer Thermometer review, Customer Thermometer pricing, Customer Thermometer alternatives |
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Pipeline Pilot |
| Company: | Accelrys |
| Typical customers: | Small business, Medium business, Private use |
| Platforms: | Desktop |
| Links: | Pipeline Pilot review, Pipeline Pilot pricing, Pipeline Pilot alternatives |
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.