Compare Planio and Mhelpdesk - Mar 2022
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Bottom Line: Which is Better - Planio or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than Planio, and Mhelpdesk is rated higher (95/100) than Planio (78/100). Mhelpdesk offers users more features (15) than Planio (7). There is a clear winner in this case and it is Mhelpdesk!
Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Planio GmbH Vs. Mhelpdesk
Planio GmbH: Goodbye Chaos - Hello Project Success!nnPlanio is engineered to make your projects more successful and fun! You’ll immediately see improvements in your work, planning, and team collaboration. But don’t take our word for it... try it yourself, for free!
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? Planio or Mhelpdesk?
The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Planio and Mhelpdesk.
Planio price starts at $21.56 per month , On a scale between 1 to 10 Planio is rated 6, which is similar to the average cost of Issue Management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Issue Management software cost.
Bottom line: Planio cost is around the same cost of Mhelpdesk.
Which software includes more/better features?
We've compared Planio Vs. Mhelpdesk based on some of the most important and required Issue Management features.
Planio: Basic Reports, Data Import/Export, Online Customer Support, Workflow, Issue Tracking, Task Management, Ticket Management.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Customers of the software include businesses of all sizes, including large multi-national companies. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.
Compare specifications
Planio Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Issue Management -> Planio review |
Company: | Planio GmbH |
Pricing: | starts at $21.56 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Planio review, Planio pricing, Planio alternatives |
Mhelpdesk Specifications
ITQlick Score: | 95/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Field Service -> Mhelpdesk review |
Company: | Mhelpdesk |
Pricing: | starts at $374 per 10 users/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
Compare features
Planio: 7 Features
Mhelpdesk: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.