Compare Copper and Freshsales - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Copper or Freshsales?

Freshsales is more expensive to implement (TCO) than Copper, and Freshsales is rated higher (93/100) than Copper (83/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ProsperWorks Vs. FRESHDESK INC.

ProsperWorks: ProsperWorks is the world's first zero input CRM. Designed specifically for Google Apps, ProsperWorks helps companies sell more faster by identifying, organizing and tracking sales opportunities right in Gmail, Calendar and Google Drive. By removing the need for data entry, salespeople can focus on developing business and managers can finally have...

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Who is more expensive? Copper or Freshsales?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Copper and Freshsales.

Copper price starts at $25 per user/month , On a scale between 1 to 10 ProsperWorks is rated 2, which is much lower than the average cost of CRM software. Freshsales price starts at $15 per user/month , When comparing Freshsales to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Copper cost is around the same cost of Freshsales.

Which software includes more/better features?

We've compared Copper Vs. Freshsales based on some of the most important and required CRM features.

Copper: We are still working to collect the list of features for Copper.

Freshsales: We are still working to collect the list of features for Freshsales.

Target customer size

The software is a useful solution for small and medium businesses as well as large enterprises. The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.