ProsperWorks Review

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Last updated: Apr 16, 2020

ProsperWorks Review

ITQlick rating
(4.1/5)

Starting from $19 per user/month

Copper (formerly known as ProsperWorks) is a cloud-based CRM solution built for small to large enterprises. It claims to be the only CRM software with full integration with G suite tools. It also has Activity R...

  • Categories (4/15):

    • Banking CRM
    • Casino CRM
    • Customer Loyalty
    • Healthcare CRM

Shlomi Lavi / updated: Apr 16, 2020

What is ProsperWorks?

Copper (formerly known as ProsperWorks) is a cloud-based CRM solution built for small to large enterprises. It claims to be the only CRM software with full integration with G suite tools. It also has Activity Reporting, Lead and Activity Insights, Goal Tracking, Custom Fields, Task Automation, Meeting Scheduler, Sales Forecasting, Basic Reporting, and more features. Copper was founded in 2013 and is currently based in San Francisco, California with up to 500 employees.

Average Rating -

The rating of ProsperWorks is 4.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for small and medium businesses as well as large enterprises. It can be used in a variety of major industries and domains including retail and wholesale, financial services, healthcare and hospitality, and others. Some notable clients of the software include Den’s Dry Ice, Beyond Media Global Limited, Elite Pacific Properties, and others.

Features

The software offers a wide range of sales automation capabilities such as contact history, customer database, lead management, lead tracking, quote management, and territory management. For collaboration between teams and colleagues, it offers remote access, remote tracking, and workflow rules.

ProsperWorks helps in the creation of a variety of reports for analytics. This includes pipeline reports and sales reports with custom graphs and charts. Other important capabilities include custom dashboards, data import and export, support for multiple currencies, data encryption, password management, security admin profiles, and others.

ProsperWorks 4 Pros

  • Easy to learn and navigate
  • Fully integrated with G suite tools
  • Cheaper than other CRM software
  • Offers a number of integrations

ProsperWorks 2 Cons

  • Customer support needs improvement
  • No call integrations

Competitors & Alternatives

amoCRM is a Messenger-based CRM for small businesses available at the same price range ($15/month) as Copper. Both have an app version for iOS and Android devices. amoCRM provides the same functions as Copper including Custom Fields, Email Integration, Calendar Management, reporting, and lead generation.

However, Copper has more and better integrations than amoCRM which makes is more beneficial CRM software. Both have high vendor reputation online. Wowdesk is omnichannel help desk solution for the same client size as Copper. Wowdesk pricing ($6 per month) is lower than Copper. Copper is more flexible than Wowdesk which is web-based only.

Wowdesk has limited similar features to Copper including an activity dashboard, email integration, task management, and social media integration. However, Copper offers a wider range of CRM solution than Wowdesk. Both have excellent customer review scores online.

ProsperWorks Pricing Information

The cost of license starting from $19 per user/month. The experts at ITQlick has reviewed ProsperWorks pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching ProsperWorks in action

Is it the right software for you?

Copper is beneficial for small to large businesses which are looking for CRM solution with full G suite integration at a low price. Its clients are from different industries such as agencies, technology, real estate, and consulting. Among its clients Peugeot, Hello Fresh, and Google.

ProsperWorks Categories

Banking CRM
Casino CRM
Customer Loyalty
Healthcare CRM
Insurance CRM
Mac CRM
Mobile CRM
Online CRM
Pharmaceutical CRM
Real Estate CRM
Small Business CRM
Distribution

Specifications

Company:
Address: California, United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

ProsperWorks Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ProsperWorks
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
NA
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
19
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
36
Fit small business
Fit medium business
Fit large business
Software review
Nimble
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
Keap
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
35
Fit small business
Fit medium business
Fit large business
Software review