Copper Review - why 4.1 stars?

Shlomi Lavi / updated: Dec 18, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Copper?

Copper (formerly known as ProsperWorks) is a cloud-based CRM solution built for small to large enterprises. It claims to be the only CRM software with full integration with G suite tools. It also has Activity Reporting, Lead and Activity Insights, Goal Tracking, Custom Fields, Task Automation, Meeting Scheduler, Sales Forecasting, Basic Reporting, and more features. Copper was founded in 2013 and is currently based in San Francisco, California with up to 500 employees.

---

---

Who is it best for?

The software is a useful solution for small and medium businesses as well as large enterprises. It can be used in a variety of major industries and domains including retail and wholesale, financial services, healthcare and hospitality, and others. Some notable clients of the software include Dens Dry Ice, Beyond Media Global Limited, Elite Pacific Properties, and others.

Main features and functionalities

The software offers a wide range of sales automation capabilities such as contact history, customer database, lead management, lead tracking, quote management, and territory management. For collaboration between teams and colleagues, it offers remote access, remote tracking, and workflow rules.

ProsperWorks helps in the creation of a variety of reports for analytics. This includes pipeline reports and sales reports with custom graphs and charts. Other important capabilities include custom dashboards, data import and export, support for multiple currencies, data encryption, password management, security admin profiles, and others.

What is the actual cost?

Copper pricing is lower than the average cost CRM solution. Its Basic plan is $25 per user per month with full G Suite integration, 3 email templates per user, 1 bulk email send per day, mobile app, meeting scheduler, and basic reporting and sales forecasting. It can also manage 30,000 records, has 5 custom fields, 2GB storage, and Zapier and Slack integration.

Professional plan is $59 (10 email templates per user ) per user per month with all Basic features plus email open tracking, 10 bulk email send per day, Task Automation, Workflow Automation, Activity Reporting, and Google Clouds Data Studio. It also has 25 custom fields, 100,000 records, and 200GB storage.

It also includes integrations with MailChimp, QuickBooks, Xero, HubSpot, Zendesk, and DocuSign. Business package is $99 with all Professional features plus unlimited email templates and bulk sending, Lead & Sales Insights, Leaderboard, Goal Tracking, 100 custom fields, 500,000 records, and 500GB storage. It has additional integrations with RingCentral, single sign-on, and multi-currency capability.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Copper. You can also find here pricing information from Copper's website.

Pros

• Easy to learn and navigate
• Fully integrated with G suite tools
• Cheaper than other CRM software
• Offers a number of integrations

Cons

• Customer support needs improvement
• No call integrations

How it stacks up?

Access a head to head analysis of Copper vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Copper right for you or your business?

Copper is beneficial for small to large businesses which are looking for CRM solution with full G suite integration at a low price. Its clients are from different industries such as agencies, technology, real estate, and consulting. Among its clients Peugeot, Hello Fresh, and Google.