Compare Radian6 and LeadDesk - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Radian6 or LeadDesk?

LeadDesk is more expensive to implement (TCO) than Radian6, and Radian6 is rated higher (92/100) than LeadDesk (62/100). Radian6 offers users more features (5) than LeadDesk (3). There is a clear winner in this case and it is Radian6!

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. LeadDesk

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

LeadDesk: LeadDesk products aim to make the life of a sales and service person better. That is our passion. A new version of LeadDesk will be released on Friday, June 28th. In this release, we are focusing on improvements to usability and responsiveness. We are also rolling out some improvements to sponsor integration and the sponsor view. The sponsor ...

Who is more expensive? Radian6 or LeadDesk?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Radian6 and LeadDesk.

Radian6 price starts at $1,000 per organization/month , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software. LeadDesk price starts at $89.35 per month , When comparing LeadDesk to its competitors, the software is rated 6 - similar to the average Social Media Management software cost.

Bottom line: LeadDesk is more expensive than Radian6.

Which software includes more/better features?

We've compared Radian6 Vs. LeadDesk based on some of the most important and required Social Media Management features.

Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.

LeadDesk: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Radian6 is proves to be an efficient tool for all business organizations. LeadDesk is suitable for product owners, call centers and telesales units and enterprises of various shapes and sizes.