Compare Oracle Service Cloud and Copper - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Oracle Service Cloud or Copper?

Oracle Service Cloud is more expensive to implement (TCO) than Copper, and Copper is rated with the same score (83/100) as Oracle Service Cloud (83/100). Oracle Service Cloud offers users more features (3) than Copper (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. ProsperWorks

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

ProsperWorks: ProsperWorks is the world's first zero input CRM. Designed specifically for Google Apps, ProsperWorks helps companies sell more faster by identifying, organizing and tracking sales opportunities right in Gmail, Calendar and Google Drive. By removing the need for data entry, salespeople can focus on developing business and managers can finally have...

Who is more expensive? Oracle Service Cloud or ProsperWorks?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and ProsperWorks.

Oracle Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software. ProsperWorks price starts at $25 per user/month , When comparing ProsperWorks to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Oracle Service Cloud is more expensive than ProsperWorks.

Which software includes more/better features?

We've compared Oracle Service Cloud Vs. Copper based on some of the most important and required CRM features.

Oracle Service Cloud: Customer Service, Marketing Automation, Sales Automation.

ProsperWorks: We are still working to collect the list of features for ProsperWorks.

Target customer size

The software is a viable product for all business sizes and in a wide range of industries. The software is a useful solution for small and medium businesses as well as large enterprises.