RingCentral Phone Vs SwyxWare (Aug 2020)

Shlomi LaviShlomi Lavi / Aug 24, 2020

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Bottom Line: Which is Better - RingCentral Phone or SwyxWare?

RingCentral Phone is more expensive to implement (TCO) than SwyxWare, RingCentral Phone is rated higher (93/100) than SwyxWare (84/100). RingCentral Phone offers more features (15) to their users than SwyxWare (5).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How RingCentral compares with Swyx?

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

Who's more expensive? RingCentral Phone or SwyxWare?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for RingCentral Phone and SwyxWare.

RingCentral Phone price starts at $19.99 per user/month , on a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. SwyxWare price starts at $49 per month , when comparing SwyxWare to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: RingCentral Phone is more expensive than SwyxWare.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared RingCentral Phone Vs. SwyxWare based on some of the most important and required VoIP features. RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID. SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. and SwyxWare's target customer size include: Small, medium and large size businesses.

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant.

SwyxWare

ITQlick rating
(4/5)

starts at $49 per month

SwyxWare is a cloud-based or on-premise IP Telephony and unified communication solution designed for SMEs. The solution is compatible with Mac, Windows, Mobile, and Skype integrations.

Categories: Communications, Business Phone Systems, Cloud PBX, IVR, PBX Phone Systems.

Compare specifications

SwyxWare Specifications

ITQlick Score: 84/100
ITQlick Rating: (4/5)
Pricing: 2/10 - low cost
Category: VoIP -> SwyxWare
Company: Swyx
Pricing: starts at $49 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SwyxWare review, SwyxWare pricing, SwyxWare alternatives

Compare features

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support

SwyxWare: 5 Features

Call Center
Data integration
Voice & Data Integration
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
34
Compare
SwyxWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
84/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$49 per month
Functionality
15
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality
38
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
7
Review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Functionality
27
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.