Compare RingCentral Office and VoIP Phones - Apr 2022

Shlomi LaviShlomi Lavi / Apr 19, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - RingCentral Office or VoIP Phones?

RingCentral Office is more expensive to implement (TCO) than VoIP Phones, and VoIP Phones is rated higher (88/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than VoIP Phones (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. NetEffect

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

NetEffect: NetEffect is passionate about technology and its proper use and application to help our clients achieve their business goals. We've been in the business of delighting our clients for ten years. Our engineers possess a high level technical expertise along with exceptional customer service skills. NetEffect is committed to providing our clients ...

Who is more expensive? RingCentral Office or VoIP Phone Systems?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Office and VoIP Phone Systems.

RingCentral Office price starts at $20 per user/month , On a scale between 1 to 10 RingCentral is rated 6, which is similar to the average cost of Call Center software. VoIP Phone Systems price starts at $19.95 per month , When comparing VoIP Phone Systems to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: RingCentral Office is more expensive than VoIP Phone Systems.

Which software includes more/better features?

We've compared RingCentral Office Vs. VoIP Phones based on some of the most important and required Call Center features.

RingCentral Office: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording, CTI (Computer Telephony Integration), Inbound Call Center, IVR System.

VoIP Phone Systems: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

RingCentral Office's typical customers include: SMBs, and VoIP Phone Systems's target customer size include: Start up, Small business, Medium business, Large business.



RingCentral Office

ITQlick rating
(3.7/5)

starts at $20 per user/month

RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.

Categories: Communications, Video Conferencing, VoIP, Chat.

VoIP Phones

ITQlick rating
(4.7/5)

starts at $19.95 per month

VoIP Phone Systems is an internet-based VolP software for businesses to develop technological strategies, excellent business practices, efficiently manage services, and protect client data.

Categories: Cloud control, Private cloud, .

Compare specifications

Compare features

RingCentral Office: 13 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Call Conferencing
Call Recording
CTI (Computer Telephony Integration)
Inbound Call Center
IVR System
Outbound IVR
PBX (Private Branch Exchange)
Real Time Reporting
Virtual Call Center Support
Call Center

VoIP Phone Systems: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
RingCent...
ITQlick rating
3.7/5
Score
72/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
17
Compare
VoIP Pho...
ITQlick rating
4.7/5
Score
88/100
Pricing
5.4/10
License pricing
$19.95 per month
Functionality
6
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.