Shlomi Lavi /
Apr 19, 2022
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Bottom Line: Which is Better - RingCentral Office or VoIP Phones?
RingCentral Office is more expensive to implement (TCO) than VoIP Phones, and VoIP Phones is rated higher (88/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than VoIP Phones (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral Vs. NetEffect
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
NetEffect: NetEffect is passionate about technology and its proper use and application to help our clients achieve their business goals. We've been in the business of delighting our clients for ten years. Our engineers possess a high level technical expertise along with exceptional customer service skills.
NetEffect is committed to providing our clients ...
Who is more expensive? RingCentral Office or VoIP Phone Systems?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Office and VoIP Phone Systems.
RingCentral Office price starts at $20 per user/month , On a scale between 1 to 10 RingCentral is rated 6, which is similar to the average cost of Call Center software. VoIP Phone Systems price starts at $19.95 per month , When comparing VoIP Phone Systems to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: RingCentral Office is more expensive than VoIP Phone Systems.
Which software includes more/better features?
We've compared RingCentral Office Vs. VoIP Phones based on some of the most important and required Call Center features.
RingCentral Office: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording, CTI (Computer Telephony Integration), Inbound Call Center, IVR System.
VoIP Phone Systems: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
RingCentral Office's typical customers include: SMBs, and VoIP Phone Systems's target customer size include: Start up, Small business, Medium business, Large business.