Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - SageCRM or Salesforce CRM?
SageCRM is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SageCRM (75/100). Salesforce CRM offers users more features (21) than SageCRM (3). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sage Vs. Salesforce.com
Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? SageCRM or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SageCRM and Salesforce.
SageCRM price starts at $39 per user/month , On a scale between 1 to 10 SageCRM is rated 4, which is lower than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SageCRM is more expensive than Salesforce.
Which software includes more/better features?
We've compared SageCRM Vs. Salesforce CRM based on some of the most important and required CRM features.
SageCRM: Data Import/Export, Basic Reports, Online Customer Support.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
SageCRM is ideal for small and medium businesses, though large enterprises may also use this solution. Salesforce is optimal for people as well as companies.