Compare Salesboom Cloud CRM and Freshsales - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Salesboom Cloud CRM or Freshsales?

Freshsales is more expensive to implement (TCO) than Salesboom Cloud CRM, and Freshsales is rated higher (93/100) than Salesboom Cloud CRM (81/100). Salesboom Cloud CRM offers users more features (18) than Freshsales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesboom Vs. FRESHDESK INC.

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Who is more expensive? Salesboom Cloud CRM or Freshsales?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesboom Cloud CRM and Freshsales.

Salesboom Cloud CRM price starts at $14 per user/month , On a scale between 1 to 10 Salesboom Cloud CRM is rated 2, which is much lower than the average cost of CRM software. Freshsales price starts at $15 per user/month , When comparing Freshsales to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesboom Cloud CRM cost is around the same cost of Freshsales.

Which software includes more/better features?

We've compared Salesboom Cloud CRM Vs. Freshsales based on some of the most important and required CRM features.

Salesboom Cloud CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management, Customer Self Service Portal, Customer Service, Dashboards.

Freshsales: We are still working to collect the list of features for Freshsales.

Target customer size

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.