Compare Salesforce CRM and ADAPT CRM - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or ADAPT CRM?
ADAPT CRM is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than ADAPT CRM (79/100). Salesforce CRM offers users more features (21) than ADAPT CRM (3). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. ADAPT Software Applications, Inc.
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
ADAPT Software Applications, Inc.: ADAPT Software Applications, Inc. (ASA) was established in 1993 and has assisted over 1200 companies worldwide in meeting their enterprise software requirements. With more than a decade of experience in multi-platform and web-based custom application development, the company continues to develop and market moderately priced, end-to-end Customer and...
Who is more expensive? Salesforce CRM or ADAPT CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and ADAPT CRM.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. ADAPT CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: ADAPT CRM is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. ADAPT CRM based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
ADAPT CRM: Customer Service, Marketing Automation, Sales Automation.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software mainly come from small and medium businesses hailing from a wide range of industries.
ADAPT CRM
ADAPT CRM is a customer relationship management solution for small and medium businesses. It features various administrative, CRM, marketing automation, and sales services. The software was designed and ...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
ADAPT CRM Specifications
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> ADAPT CRM review |
Company: | ADAPT Software Applications, Inc. |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | ADAPT CRM review, ADAPT CRM pricing, ADAPT CRM alternatives |
Compare features
Salesforce CRM: 21 Features
ADAPT CRM: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.