Compare Salesforce CRM and Claritysoft - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Salesforce CRM or Claritysoft?

Claritysoft is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Claritysoft (83/100). Salesforce CRM offers users more features (21) than Claritysoft (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Claritysoft

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Claritysoft: Claritysoft was created on the belief that CRM should do more for the sales and service teams who use it. CRM should make users more productive and help teams sell more, not just provide reports to management. All software should be intuitive and easy to use with minimal clicks and navigation to accomplish everyday tasks.

Who is more expensive? Salesforce CRM or Claritysoft?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Claritysoft.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Claritysoft price starts at $39 per user/month , When comparing Claritysoft to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Claritysoft is more expensive than Salesforce CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. Claritysoft based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

Claritysoft: We are still working to collect the list of features for Claritysoft.

Target customer size

Salesforce is optimal for people as well as companies. Claritysoft is intended for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk and CRM.