Compare Salesforce CRM and Oracle Responsys - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Oracle Responsys?
Oracle Responsys is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Oracle Responsys (84/100). Salesforce CRM offers users more features (21) than Oracle Responsys (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Oracle
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...
Who is more expensive? Salesforce CRM or Oracle Responsys?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Oracle Responsys.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Oracle Responsys price starts at $49,500 per year , When comparing Oracle Responsys to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: Oracle Responsys is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Oracle Responsys based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Oracle Responsys: We are still working to collect the list of features for Oracle Responsys.
Target customer size
Salesforce is optimal for people as well as companies. and Oracle Responsys's target customer size include: Small, medium and large size businesses.
Oracle Responsys
starts at $49,500 per year
Oracle Responsys is a trending cloud-based Marketing software, it is designed to support small, medium and large size business. Oracle Responsys received a rating of 2.5 from ITQlick team. The software cost is ...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Oracle Responsys Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Marketing -> Oracle Responsys review |
Company: | Oracle |
Pricing: | starts at $49,500 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Oracle Responsys review, Oracle Responsys pricing, Oracle Responsys alternatives |
Compare features
Salesforce CRM: 21 Features
Oracle Responsys: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.