Compare Salesforce CRM and SmartTouch Interactive - Apr 2024
Compare Pricing
Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or SmartTouch Interactive?
SmartTouch Interactive is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SmartTouch Interactive (79/100). Salesforce CRM offers users more features (21) than SmartTouch Interactive (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. SMARTTOUCH
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
SMARTTOUCH: Backed by more than 30 years of combined real estate marketing experience developing digital marketing strategies for 100’s of clients, Alan Daniel and Robert Cowes started SmartTouch® Interactive with a focus on delivering services that matter the most; cost effective lead generation programs that help home builders realize a larger return on mark...
Who is more expensive? Salesforce CRM or SmartTouch Interactive?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and SmartTouch Interactive.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. SmartTouch Interactive accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: SmartTouch Interactive is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. SmartTouch Interactive based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
SmartTouch Interactive: We are still working to collect the list of features for SmartTouch Interactive.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software mainly come from small and medium businesses.
SmartTouch Interactive
SmartTouch is a property management solution for small and medium businesses. It offers such capabilities as email marketing, digital advertising, strategic planning, and others. The software was designe...
PriceDemoCompare specifications
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
SmartTouch Interactive Specifications
| ITQlick Score: | 79/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | CRM -> SmartTouch Interactive review |
| Company: | SMARTTOUCH |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | SmartTouch Interactive review, SmartTouch Interactive pricing, SmartTouch Interactive alternatives |
Compare features
Salesforce CRM: 21 Features
SmartTouch Interactive: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.