Compare Salesforce CRM and TOCA - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or TOCA?
TOCA is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than TOCA (82/100). Salesforce CRM offers users more features (21) than TOCA (2). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. TOCA Technologies
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
TOCA Technologies: We were tired of the normal marketing and CRM programs and all the issues that come with them…that is why we developed out own!
Who is more expensive? Salesforce CRM or TOCA CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and TOCA CRM.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. TOCA CRM price starts at $69 per month , When comparing TOCA CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: TOCA CRM is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. TOCA based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
TOCA CRM: CRM, Customer Experience Management.
Target customer size
Salesforce is optimal for people as well as companies. and TOCA CRM's target customer size include: Small, medium and large size businesses.
TOCA CRM
starts at $69 per month
TOCA is a customer relationship management software designed to help users import contacts from phones. The software allows users to schedule callbacks from days, weeks, months and years back.
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
TOCA CRM Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> TOCA CRM review |
Company: | TOCA Technologies |
Pricing: | starts at $69 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | TOCA CRM review, TOCA CRM pricing, TOCA CRM alternatives |
Compare features
Salesforce CRM: 21 Features
TOCA CRM: 2 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.