Compare Salesforce CRM and vtiger CRM - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or vtiger CRM?
Salesforce CRM is more expensive to implement (TCO) than vtiger CRM, and Salesforce CRM is rated higher (98/100) than vtiger CRM (80/100). Salesforce CRM offers users more features (21) than vtiger CRM (4).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. vtiger
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
vtiger: Founded in 2004 with offices in Sunnyvale, CA and Bangalore, IN; vtiger is a CRM software enterprise with a mission to build and deliver the most open, easiest to use, most customizable, and most accessible CRM solutions for small and medium enterprises. To date vtiger CRM On Demand and Open Source are used by hundreds of thousands of organizations...
Who is more expensive? Salesforce CRM or vtiger CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and vtiger CRM.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. vtiger CRM price starts at $20 per user/month , When comparing vtiger CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesforce CRM cost is around the same cost of vtiger CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. vtiger CRM based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
vtiger CRM: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Salesforce is optimal for people as well as companies. and vtiger CRM's target customer size include: SMBs.
vtiger CRM
starts at $20 per user/month
vtiger CRM is a leading cloud-based Project Collaboration software, it is designed to support small and medium size business. vtiger CRM received a rating of 4.4 from ITQlick team. The software cost is consider...
PriceDemoCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
vtiger CRM Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> vtiger CRM review |
Company: | vtiger |
Pricing: | starts at $20 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop |
Links: | vtiger CRM review, vtiger CRM pricing, vtiger CRM alternatives |
Compare features
Salesforce CRM: 21 Features
vtiger CRM: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.