Compare Salesforce CRM and Workbook - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Workbook?
Workbook is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Workbook (80/100). Salesforce CRM offers users more features (21) than Workbook (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Workbook Software
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Workbook Software: We are a team of 26 people situated in the beautiful city of Copenhagen, Denmark. Together with our partners worldwide, we are more than 100 people ready to serve you.WorkBook Software is run by four partners each with a long history in the company and industry. Together, the partners have more than 25 years experience from IT and Finance.
Who is more expensive? Salesforce CRM or Workbook?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Workbook.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Workbook price starts at $27 per feature/month , When comparing Workbook to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Workbook is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Workbook based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Workbook: Basic Reports, Data Import/Export, Online Customer Support, Document Management, Campaign Management.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software include small and medium businesses as well as large enterprises.
Compare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Workbook Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | CRM -> Workbook review |
Company: | Workbook Software |
Pricing: | starts at $27 per feature/month |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | Workbook review, Workbook pricing, Workbook alternatives |
Compare features
Salesforce CRM: 21 Features
Workbook: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.