Compare Salesforce CRM and ZenCase - Apr 2024
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or ZenCase?
ZenCase is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than ZenCase (82/100). Salesforce CRM offers users more features (21) than ZenCase (7). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. ZenCase
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
ZenCase: Eliminate information overload by having one single source that links every subject, fact, document, legal authority, question, answer, person and organization. Clone all of this information for your next case or for other members of your firm in seconds with the simple click of a button.
Who is more expensive? Salesforce CRM or ZenCase?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and ZenCase.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. ZenCase price starts at $83.25 per user/month , When comparing ZenCase to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: ZenCase is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. ZenCase based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
ZenCase: Billing & Invoicing, Accounting & Finance, Time and Expense Tracking, Case Management, CRM.
Target customer size
Salesforce is optimal for people as well as companies. and ZenCase's target customer size include: SMBs.
ZenCase
starts at $83.25 per user/month
Produce a high-quality work product with very little effort. Documents, spreadsheets, or even a PowerPoint presentation can be created from ZenCase with only a couple of clicks of a button.
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
ZenCase Specifications
ITQlick Score: | 82/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Legal Management -> ZenCase review |
Company: | ZenCase |
Pricing: | starts at $83.25 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | ZenCase review, ZenCase pricing, ZenCase alternatives |
Compare features
Salesforce CRM: 21 Features
ZenCase: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.