Compare SAP CRM and Chatra - Mar 2022

Shlomi LaviShlomi Lavi / Mar 21, 2022

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Bottom Line: Which is Better - SAP CRM or Chatra?

SAP CRM is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than SAP CRM (76/100). SAP CRM offers users more features (3) than Chatra (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SAP Vs. Chatra

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Who is more expensive? SAP CRM or Chatra?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP CRM and Chatra.

SAP CRM price starts at $58 per month , On a scale between 1 to 10 SAP Customer Relationship Management is rated 8, which is higher than the average cost of CRM software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: SAP CRM is more expensive than Chatra.

Which software includes more/better features?

We've compared SAP CRM Vs. Chatra based on some of the most important and required CRM features.

SAP CRM: Campaign Management, Customer Service, Collaboration Center .

Chatra: We are still working to collect the list of features for Chatra.

Target customer size

SAP Customer Relationship Management is designed for software requirements of midsized and large companies, whether private or public organizations. and Chatra's target customer size include: Small, medium and large size businesses.

SAP CRM

ITQlick rating
(4.2/5)

starts at $58 per month

SAP CRM is a cloud-based as well as on-premise customer relationship management (CRM) system that offers a wide range of tools to meet the marketing, sales and customer service needs. The CRM also provides a pl...

Categories: Complaint Management, Customer Relationship Management, Team Collaboration, Social Media.

Chatra

ITQlick rating
(4.8/5)

starts at $17 per agent/month

Chatra is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Chatra received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1.5...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Chatra Specifications

ITQlick Score: 90/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Chat -> Chatra review
Company: Chatra
Pricing: starts at $17 per agent/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Chatra review, Chatra pricing, Chatra alternatives

Compare features

SAP CRM: 3 Features

Campaign Management
Customer Service
Collaboration Center

Chatra: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SAP CRM
ITQlick rating
4.2/5
Score
76/100
Pricing
9.4/10
License pricing
$58 per month
Functionality
7
Compare
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.