Shlomi Lavi /
Jan 09, 2023
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Bottom Line: Which is Better - SAP CRM or Nutshell?
SAP CRM is more expensive to implement (TCO) than Nutshell, and Nutshell is rated higher (96/100) than SAP CRM (76/100). SAP CRM offers users more features (3) than Nutshell (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Nutshell
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp.
And our vision for software doesn’t end with the web....
Who is more expensive? SAP CRM or Nutshell?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP CRM and Nutshell.
SAP CRM price starts at $58 per month , On a scale between 1 to 10 SAP Customer Relationship Management is rated 8, which is higher than the average cost of CRM software. Nutshell price starts at $19 per user/month , When comparing Nutshell to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SAP CRM is more expensive than Nutshell.
Which software includes more/better features?
We've compared SAP CRM Vs. Nutshell based on some of the most important and required CRM features.
SAP CRM: Campaign Management, Customer Service, Collaboration Center .
Nutshell: We are still working to collect the list of features for Nutshell.
Target customer size
SAP Customer Relationship Management is designed for software requirements of midsized and large companies, whether private or public organizations. Customers of the software include organizations of all sizes and a variety of types.