Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - SAP HYBRIS or Deskero?
SAP HYBRIS is more expensive to implement (TCO) than Deskero, and Deskero is rated with the same score (85/100) as SAP HYBRIS (85/100). SAP HYBRIS offers users more features (2) than Deskero (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. NABRA LTD
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Who is more expensive? SAP HYBRIS or Deskero?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and Deskero.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. Deskero price starts at $9 per agent/month , When comparing Deskero to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than Deskero.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. Deskero based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
Deskero: We are still working to collect the list of features for Deskero.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. and Deskero's target customer size include: Small, medium and large size businesses.