SapphireIMS is an IT Service Management Software which can be deployed as a cloud service or on premises. It can be used by any business of any size to automate company IT service management. It includes incide...
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AffinityLive Sync is more expensive to implement (TCO) than SapphireIMS, and AffinityLive Sync is rated higher (86/100) than SapphireIMS (84/100). AffinityLive Sync offers users more features (3) than SapphireIMS (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tecknodreams: SapphireIMS is a product from Tecknodreams, a software product company headquartered in Bangalore India with a strong technical team. The company invested in building its own intellectual property in 2007 to address the market needs for a cost effective, integrated product suite for managing IT Service & Business operations, offering flexibility fo...
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SapphireIMS and AffinityLive Sync.
SapphireIMS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SapphireIMS is rated 2, which is much lower than the average cost of Help Desk software. AffinityLive Sync price starts at $24 per 5 users/month , When comparing AffinityLive Sync to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SapphireIMS cost is around the same cost of AffinityLive Sync.
We've compared SapphireIMS Vs. AffinityLive Sync based on some of the most important and required Help Desk features.
SapphireIMS: We are still working to collect the list of features for SapphireIMS.
AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
The typical customers who benefit from using SapphireIMS are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management. Main customer base of the software comes from small and medium businesses.
SapphireIMS is an IT Service Management Software which can be deployed as a cloud service or on premises. It can be used by any business of any size to automate company IT service management. It includes incide...
Compare Pricingstarts at $24 per 5 users/month
Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesse...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> SapphireIMS review |
Company: | Tecknodreams |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | SapphireIMS review, SapphireIMS pricing, SapphireIMS alternatives |
ITQlick Score: | 86/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> AffinityLive Sync review |
Company: | AffinityLive |
Pricing: | starts at $24 per 5 users/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | AffinityLive Sync review, AffinityLive Sync pricing, AffinityLive Sync alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.