Service Assistant is a field service management software that helps businesses view customer information, from the last time of service to how long they have been customers.
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Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Service (82/100). Service offers users more features (10) than Dispatch (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RealGreen Systems: Real Green Service Assistant software streamlines your company day-to-day tasks and marketing activities giving you more time to grow your business. Available on any device at any time, Service Assistant® is the leading software solution for the green industry.
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Assistant and Dispatch.
Service Assistant accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Assistant is rated 4, which is lower than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Service Assistant is more expensive than Dispatch.
We've compared Service Vs. Dispatch based on some of the most important and required Field Service features.
Service Assistant: Mobile Access, Billing & Invoicing, Time Tracking, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Service Assistant's typical customers include: Small, medium and large size businesses, Customers of the software chiefly include small and medium businesses.
Service Assistant is a field service management software that helps businesses view customer information, from the last time of service to how long they have been customers.
Compare PricingITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Field Service -> Service Assistant review |
Company: | RealGreen Systems |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | Service Assistant review, Service Assistant pricing, Service Assistant alternatives |
ITQlick Score: | 96/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Field Service -> Dispatch review |
Company: | DispatchTrack |
Pricing: | starts at $99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Dispatch review, Dispatch pricing, Dispatch alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.