Compare ServiceTitan and Service - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ServiceTitan or Service?

Service is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Service (82/100). Service offers users more features (10) than ServiceTitan (7).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTitan Vs. RealGreen Systems

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

RealGreen Systems: Real Green Service Assistant software streamlines your company day-to-day tasks and marketing activities giving you more time to grow your business. Available on any device at any time, Service Assistant® is the leading software solution for the green industry.

Who is more expensive? ServiceTitan or Service Assistant?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Service Assistant.

ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Service Assistant accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software.

Bottom line: ServiceTitan cost is around the same cost of Service Assistant.

Which software includes more/better features?

We've compared ServiceTitan Vs. Service based on some of the most important and required Field Service features.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.

Service Assistant: Mobile Access, Billing & Invoicing, Time Tracking, Scheduling, Inventory Management.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. and Service Assistant's target customer size include: Small, medium and large size businesses.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

Service Assistant

ITQlick rating
(3.3/5)

Service Assistant is a field service management software that helps businesses view customer information, from the last time of service to how long they have been customers.

Categories: Billing & Invoicing, Field Service, Field Service - Pest Control, HVAC GPS Tracking, Employee Management.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

Service Assistant: 10 Features

Mobile Access
Billing & Invoicing
Time Tracking
Scheduling
Inventory Management
Work Order Management
Field Service
Contract Management
Fleet management
Employee Performance Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Compare
Service
ITQlick rating
3.3/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
23
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.