Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Service?
Service is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Service (82/100). Service offers users more features (10) than ServiceTitan (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. RealGreen Systems
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
RealGreen Systems: Real Green Service Assistant software streamlines your company day-to-day tasks and marketing activities giving you more time to grow your business. Available on any device at any time, Service Assistant® is the leading software solution for the green industry.
Who is more expensive? ServiceTitan or Service Assistant?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Service Assistant.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Service Assistant accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software.
Bottom line: ServiceTitan cost is around the same cost of Service Assistant.
Which software includes more/better features?
We've compared ServiceTitan Vs. Service based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Service Assistant: Mobile Access, Billing & Invoicing, Time Tracking, Scheduling, Inventory Management.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and Service Assistant's target customer size include: Small, medium and large size businesses.