Compare Service Fusion and OnnaWay - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Fusion or OnnaWay?

OnnaWay is more expensive to implement (TCO) than Service Fusion, and Service Fusion is rated higher (96/100) than OnnaWay (87/100). Service Fusion offers users more features (8) than OnnaWay (0). There is a clear winner in this case and it is Service Fusion!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. OnnaWay

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

OnnaWay: Helps business track drivers, dispatch orders to drivers and notify customers of ETA. Monitor your drivers and track them in seconds on a real-time map in your admin dashboard. Dispatch orders to your drivers straight from your admin dashboard. Notify your customers automatically when their driver is on the way.

Who is more expensive? Service Fusion or OnnaWay?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and OnnaWay.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. OnnaWay price starts at $197 per month , When comparing OnnaWay to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: OnnaWay is more expensive than Service Fusion.

Which software includes more/better features?

We've compared Service Fusion Vs. OnnaWay based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

OnnaWay: We are still working to collect the list of features for OnnaWay.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. The software is a viable solution for businesses of all sizes and a variety of types.