Compare Service Pro and Salesboom Cloud CRM - Aug 2022

Shlomi LaviShlomi Lavi / Aug 26, 2022

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Bottom Line: Which is Better - Service Pro or Salesboom Cloud CRM?

Service Pro is more expensive to implement (TCO) than Salesboom Cloud CRM, and Salesboom Cloud CRM is rated higher (81/100) than Service Pro (77/100). Salesboom Cloud CRM offers users more features (18) than Service Pro (7). There is a clear winner in this case and it is Salesboom Cloud CRM!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MSI Data Vs. Salesboom

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

Who is more expensive? Service Pro or Salesboom Cloud CRM?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Pro and Salesboom Cloud CRM.

Service Pro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Pro is rated 8, which is higher than the average cost of Field Service software. Salesboom Cloud CRM price starts at $14 per user/month , When comparing Salesboom Cloud CRM to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Pro is more expensive than Salesboom Cloud CRM.

Which software includes more/better features?

We've compared Service Pro Vs. Salesboom Cloud CRM based on some of the most important and required Field Service features.

Service Pro: Basic Reports, Data Import/Export, Online Customer Support, Billing & Invoicing, Contract Management, Mobile Access, Field Service.

Salesboom Cloud CRM: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises.

Service Pro

ITQlick rating
(3.4/5)

Service Pro is an on-premise or on-cloud field service management software developed for the various businesses of all sizes. Its key capabilities include billing and invoicing, contract management, dispatching...

Categories: Construction, Construction Apps, Electrician Apps, Customer Relationship Management.

Salesboom Cloud CRM

ITQlick rating
(4.4/5)

starts at $14 per user/month

Salesboom Cloud CRM is cloud-based customer relationship management (CRM) designed for businesses of all sizes. The solution comes in three levels including Team, Professional and Enterprise levels.

Categories: Banking CRM, Casino CRM, Customer Relationship Management, Customer Loyalty, Customer Service.

Compare specifications

Compare features

Service Pro: 7 Features

Basic Reports
Data Import/Export
Online Customer Support
Billing & Invoicing
Contract Management
Mobile Access
Field Service

Salesboom Cloud CRM: 18 Features

Billing/Invoicing
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Sales Automation
Contact Management
Sales and CRM Integration
Categorizing
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Service ...
ITQlick rating
3.4/5
Score
77/100
Pricing
8/10
License pricing
Pricing not available
Functionality
23
Compare
Salesboo...
ITQlick rating
4.4/5
Score
81/100
Pricing
3.6/10
License pricing
$14 per user/month
Functionality
33
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.