Shlomi Lavi /
Dec 18, 2022
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Bottom Line: Which is Better - ServiceMax or Dispatch?
ServiceMax is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than ServiceMax (93/100). ServiceMax offers users more features (6) than Dispatch (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceMax Vs. DispatchTrack
ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers.
Companies use the ServiceMax field ...
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
Who is more expensive? ServiceMax or Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceMax and Dispatch.
ServiceMax price starts at $100 per user/month , On a scale between 1 to 10 ServiceMax is rated 8, which is higher than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ServiceMax is more expensive than Dispatch.
Which software includes more/better features?
We've compared ServiceMax Vs. Dispatch based on some of the most important and required Field Service features.
ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management, Work Order Management.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Target customer size
ServiceMax is best for small and medium sized growing companies. Customers of the software chiefly include small and medium businesses.