Compare Dispatch and ServiceMax - Dec 2022
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Bottom Line: Which is Better - Dispatch or ServiceMax?
ServiceMax is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than ServiceMax (93/100). ServiceMax offers users more features (6) than Dispatch (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
DispatchTrack Vs. ServiceMax
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...
Who is more expensive? Dispatch or ServiceMax?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and ServiceMax.
Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. ServiceMax price starts at $100 per user/month , When comparing ServiceMax to its competitors, the software is rated 8 - higher than the average Field Service software cost.
Bottom line: ServiceMax is more expensive than Dispatch.
Which software includes more/better features?
We've compared Dispatch Vs. ServiceMax based on some of the most important and required Field Service features.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management.
Target customer size
Customers of the software chiefly include small and medium businesses. ServiceMax is best for small and medium sized growing companies.
ServiceMax
starts at $100 per user/month
ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satis...
Compare PricingCompare specifications
Dispatch Specifications
ITQlick Score: | 96/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Field Service -> Dispatch review |
Company: | DispatchTrack |
Pricing: | starts at $99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Dispatch review, Dispatch pricing, Dispatch alternatives |
ServiceMax Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Field Service -> ServiceMax review |
Company: | ServiceMax |
Pricing: | starts at $100 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | ServiceMax review, ServiceMax pricing, ServiceMax alternatives |
Compare features
Dispatch: 5 Features
ServiceMax: 6 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.