Compare ServicePal and FieldAware - May 2022

Shlomi LaviShlomi Lavi / May 13, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ServicePal or FieldAware?

ServicePal is more expensive to implement (TCO) than FieldAware, and ServicePal is rated higher (88/100) than FieldAware (78/100). FieldAware offers users more features (22) than ServicePal (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServicePal Vs. FieldAware

ServicePal: We make it easier for your team to get the job done. We are a team of passionate rock star developers located in Silicon Valley. We also have a few located in the happiest country on earth. We aim to provide simple and compelling software that helps you run your business. Our goal is to WOW you with a service that your team can use, every day...

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Who is more expensive? ServicePal or FieldAware Field Service Automation?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServicePal and FieldAware Field Service Automation.

ServicePal price starts at $59 per user/month , On a scale between 1 to 10 ServicePal is rated 6, which is similar to the average cost of Field Service software. FieldAware Field Service Automation price starts at $70 per month , When comparing FieldAware Field Service Automation to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServicePal is more expensive than FieldAware Field Service Automation.

Which software includes more/better features?

We've compared ServicePal Vs. FieldAware based on some of the most important and required Field Service features.

ServicePal: We are still working to collect the list of features for ServicePal.

FieldAware Field Service Automation: Asset Management, Custom User Interface, Customizable Fields, Customizable Functionality, Customizable Reports.

Target customer size

Customers of the software mainly include small and medium sized businesses hailing from a diverse range of industries. FieldAware is focused on solutions in the field service industry and is scalable to address any business size.



ServicePal

ITQlick rating
(3.3/5)

starts at $59 per user/month

ServicePal is a cloud-based field service management software that is developed to be used by individuals as well as by businesses that are in the field service management industry. The software makes that serv...

Categories: Billing & Invoicing, Inventory Management, Scheduling, Contract Management.

FieldAware

ITQlick rating
(3.6/5)

starts at $70 per month

FieldAware Field Service Automation is a cloud-based field service management solution that is developed to be used by individuals as well as by businesses that are of any size starting from small-sized busines...

Categories: Complaint Management, Customer Loyalty, Small Business CRM, Field Service, Field Service - HVAC.

Compare specifications

Compare features

ServicePal: 0 Features

We are working to collect the list of features

FieldAware Field Service Automation: 22 Features

Asset Management
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Inventory Management
Lease Administration
Asset Management
Calendar Management
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Inventory Management
Lease Administration
Maintenance Management
Maintenance Scheduling
Mobile Access
Multiple Locations
Reporting & Analytics
Work Order Management
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServicePal
ITQlick rating
3.3/5
Score
88/100
Pricing
6/10
License pricing
$59 per user/month
Functionality
5
Compare
FieldAwa...
ITQlick rating
3.6/5
Score
78/100
Pricing
3.2/10
License pricing
$70 per month
Functionality
55
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.